Hamburg prides itself on handling large numbers
Wednesday, October 24, 2018 - 11:55 by ce-press
The Port of Hamburg hosted MSC Meraviglia (pictured) on 15 turnaround calls at Cruise Center Steinwerder this season, each time with about 5,000 passengers on board.
“Together with MSC Cruises and their representative, the port agent, we have taken the necessary steps to ensure that we can handle that many passengers. The Cruise Center Steinwerder has been designed to accommodate large, state-of-the-art cruise ships and its location on the south shore of the River Elbe outside of the city centre is perfect from a nautical and transport point of view,” said Sacha Rougier, managing director of Cruise Gateway Hamburg.
Michael Zengerle, managing director MSC Cruises Germany, explained the importance of a smooth turnaround call to the overall passenger experience. “All this, of course, includes a relaxed start to the holiday without long queues at baggage drop-offs, check-in points and security as well as convenient parking directly at the terminal. Ground teams and onboard staff work hand in hand to ensure utmost customer satisfaction.”
(c) Peter Glaubitt
Over the past years, Hamburg has evolved as one of Europe´s cruise capitals – with 810,000 passengers and 197 calls in 2017, as well as numerous cruise-themed events all year round. With its Hamburg Cruise Days, Port Anniversary and other maritime events, Hamburg is the most eventful city port in the world and welcomes cruise ships like no other port. Hamburg´s attractiveness for cruise lines is intimately related to the state of the art infrastructure of its three urban cruise terminals. Hamburg continues to play a pioneering role in environmental protection and offers alternative energy supply at all its terminals. Since 2017, a new cruise terminal is being built at HafenCity. The new cruise center, which will be integrated into a shopping, hotel and entertainment complex, will replace the current HafenCity terminal from 2022 onwards. With direct access to the city center, passengers and cruise lines alike will highly benefit from the unique possibilites of the new terminal concept.