Member Information

International Shore Operations has over 50 years of experience in the management of cruise liners and port operations. Over the years we have extended our services to more and more countries worldwide, namely Malta, Italy, UK, Ireland, Denmark, The Netherlands and many ports in the USA. Through our world-wide experience we are completely conversant and familiar with the specific procedures of all destinations and local pier, airport and hotel logistics for the professional provision of both excursion as well as turnaround services. We offer custom packages and special arrangements tailor-made to meet the requirements of our clients. We employ the most professional, experienced, and efficient shore-side operational management team and staff in every destination we serve, to ensure that we can offer a consistently high standard of service that meets and exceeds our clients’ expectations. All of our management and staff are constantly being trained in the latest policies and procedures relevant to their destinations, thereby ensuring we are always ahead of the any changes and can employ best practice from the commencement of any service agreement

Shipping has been the leading ship agency in Malta for many years and has achieved this through dedication, efficiency and commitment to its principals. Thanks to Malta’s advantageous geographical position and favourable climate SMS Shipping is positioned ideally to offer a full range of shipping and yachting services. SMS Shipping provides any service requirement by all types of vessels such as ship agency services in Maltese ports, detailed mariners’ forecasts, as well as manning agency services. It also provides similar services to yachts. Amongst the services offered SMS Shipping also provides Offshore Operations. Over the years, SMS Shipping has won awards from recognised bodies such as BIMCO, ASA, IBIA and the Malta Chamber of Commerce. It is also ISO Certified.

Tourism specializes in providing any form of tourism-related services including local excursions, car hire, transfers and a full range of services and assistance to Online booking engines, tour operators and specialised travel agents. As Malta's largest incoming agent SMS Tourism handles over 250,000 passengers per year. We are proud to be agents of a few of the world’s largest Tour Operators such as Thomas Cook, Jet2Holidays, Expedia, Neckermann and many more