Our Associate Members

Barcelona-based engineering company ADELTE is driving the development of state-of-the-art passenger access systems and other innovative and cost-effective solutions to enhance operational performance for its client base in both the Cruise and the Ferry industries around the globe.

ADELTE is the internationally recognized worldwide leader in the custom design, manufacture, installation, and maintenance of Seaport Passenger Boarding Bridges (SPBBs) and Gangways for Cruise and Ferry terminals. Just as every passenger is different, every boarding bridge needs to be adapted to the demands of its environment. That's why ADELTE believes in designing tailor-made solutions that meet the specific challenges of each port or harbour, and of each embarkation or disembarkation.

ADELTE’s comprehensive range of SPBBs, Gangways and Global Technical Services ensures continuous and maximum effectiveness on the quays and guarantees safety and comfort for passengers and operators every day during the whole lifespan of the SPBBs.

E-mail: mwestphal@adelte.com Website: www.adelte.com

BLB Cruises & Shorex handles ground arrangements for the Cruise Industry in Northwestern France.

We provide all the services you need: a wide range of classical shore excursions, tailor-made tours, creative thematic trails, or exciting walking experiences as well as suitable transfers or turnarounds.

The rigorous selection of BLB C&S’ suppliers and the leading of our group tours by our own escorts guarantee the follow up of our production.

Wherever you call in the English Channel or in the northern Atlantic, contact our professional team and enjoy our warm welcome, availability, creativity and quality.

Denholm Port Services are the largest independent Port Agent in the UK, specialising in Cruise. Providing the highest level of port agency services to our vast portfolio of clients around the UK. DPS have a network of 13 offices covering all UK mainland ports and wholly owned port agency offices in Shetland and Orkney. DPS are proud agents to over 30 cruise lines calling to the UK covering turn, transit, showcase and drydock calls.

Denholm Port Services Cruise Operation is underpinned by a centralised team of Cruise Coordinators based in our Head Office, our Cruise Hub team work closely with our cruise clients , UK Port Authorities and the service supply chain to manage itinerary planning, berth reservations, cost estimate production, operational planning and final invoicing.

As part of the Denholm Group, DPS can provide additional services via our group companies including Customs, transport and warehousing.

DMC Nordic is a full-service destination management company with local offices in Denmark, Sweden, Norway, Finland, Estonia, Latvia, Lithuania, the Faroe Islands, and Greenland.

We specialize in creating unique, tailor-made experiences for cruise adventures. By staying ahead of industry trends and working with trusted local partners, we design programs that meet the expectations of both the classic cruise guest and the expedition traveler.

Our approach is built on partnership. We act as your local team across Scandinavia, the Baltics, and the Arctic — offering services of full turnaround operations, Pre & Post programs, shore excursions, land programs, tailor made cultural and entertainment programs and on-board support whenever needed.

Our passion for our unique destinations drives us, and we aim to share that enthusiasm with you. That’s why we say:“Stay Nordic Cool – Leave Inspired!”

E-L-S GmbH, based in Hamburg & Warnemünde, are specialists in designing, organizing and operating Shore Excursions and other Land Activities for German and International cruise calls in all German ports.

With more than 30 years of experience in designing and operating land arrangements for the cruise industry in 3 countries – South Africa, Namibia and Germany – E-L-S has become one of the leading Incoming Tour Operators & Destination Management Companies in Germany specializing in this market with a network of contacts on an international level.

The wealth of experience and the unflagging passion of the E-L-S team for the demanding cruise industry, lead to an extensive repertoire with a diverse range of products. In addition, E-L-S spear-head innovative tour ideas and are known for their committed and unparalleled level of service, always exceeding the cruise lines’ growing expectations and continuously enriching guests’ land activity experience.

It is fundamental to E-L-S to consistently design and provide “fresh”, rare, innovative and unique tours to share the rich history and the exciting presence that Germany offers and to bring their destination “alive”.

Data-driven environmental performance for smarter, greener ports.
The Environmental Port Index (EPI) is a standardized system that measures and rates the environmental impact of individual cruise ship calls. Designed specifically for ports, EPI enables data-based incentives and reporting, helping reduce emissions and drive sustainable maritime operations.
Ready to lead the change in sustainable cruising? 
Partner with EPI—and put your port at the forefront of environmental innovation. 
By providing ports with transparent, actionable insights, EPI supports climate goals, regulatory compliance, and environmental accountability—while fostering stronger collaboration across the shipping value chain.
Make sustainability a strategic advantage for your destination and join a growing network of forward-thinking ports using EPI to lead the green transition.
 

European Cruise Service offer shore exursions and ships agency services in Norway, Sweden Denmark and the UK.

Using our experience and knowledge built over the last 160 years of operation in Norway we are in the process of building the largest cruise ship service company in Northern Europe for shore excursions and ships agency operations. Our intention is NOT to build a network of co-operating companies but to provide our own excellent local service in combination with the most efficient administrative routines available. 

We aim to offer you the best possible service, provided by a single, named contact who will look after your interests, from start to finish. This means that you can be sure that an experienced staff member, who understands your needs, is at your disposal at any time. Whatever your requirements, you can be sure that we have the experience, ability and capacity to support you and take you further during your cruise calls to Northern Europe.

Excursions Ireland is a leading destination management company specialising in creating exceptional shore excursions and bespoke travel experiences for the cruise industry across Ireland. With deep local knowledge, a passionate team, and a commitment to excellence, we work closely with cruise lines, ports, and local partners to deliver seamless, memorable, and authentically Irish experiences for our clients.

Our ethos is built on quality, reliability, and genuine hospitality — showcasing the very best of Ireland while ensuring smooth logistics and outstanding service from ship to shore. We believe that every visitor should leave Ireland with lasting memories of our landscapes, culture, and warm welcome.

Our mission is to be the trusted ground partner for cruise lines operating in Ireland, continually raising standards in safety, sustainability, and guest satisfaction. We aim to grow Ireland’s reputation as a world-class cruise destination by offering innovative excursions that reflect the richness of our heritage and the vibrancy of our people.

Founded in 1999, Excursions limited specialises in the development and operation of shore excursions, special events, turnarounds and pre/post cruise programmes throughout the British Isles for the small, luxury and expedition cruise fleet.

With offices in central England, Edinburgh & Orkney, and additional full time staff based in Shetland, Aberdeen, Liverpool and Cornwall we adopt a ‘Hands On’ approach to product development and operation.  Our focus is on creativity, authenticity and sustainability.  Travelife Certified, we work closely with local stakeholders to ensure we deliver the best of every destination.

Our experienced team manages arrangements for vessels calling at all UK ports.

Hamilton Shipping was established in 1919 and is one of the most experienced and respected Port Agencies in Ireland. With offices in Belfast, Dublin, Cork, Shannon & Londonderry, we provide a comprehensive range of shipping services across the whole of Ireland. We handle approximately 2000 port calls in Ireland per annum across the shipping spectrum. We are the Industry leader in Cruise Vessel Agency in Ireland, and will handle in excess of 385 cruise calls in 2018. We can also offer Port Agency coverage in all UK Ports through our sister company Denholm Wilhelmsen.

YOUR CRUISE AGENT IN FRANCE AND IN EUROPE

Humann & Taconet Cruise Agencies, with their 95 years of experience, are playing a leading role in the French cruise agency market, where they run the most extensive and professional network of fully owned port offices all the way from Dunkirk down to Toulon (Channel, Atlantic and Mediterranean ports), covering not only the major ports, but also all secondary ports, bays and anchorages. The eastern part of the French Med (Nice, Cannes Monaco, Villefranche,…) as well as Corsica are serviced under our control by our exclusive partners there.

Every day, Iceland Travel’s local experts craft once in a lifetime travel experiences and take guests on extraordinary Icelandic journeys. We take pride in our diverse product portfolio, high-level services, and deep connections to our community of businesses and suppliers here in Iceland. Our longstanding history is built on the extensive experience of our team and our commitment to preserving Iceland’s fragile natural environment.

Cruise Services: 
We have an impressive and forever growing list of shore excursions from all ports in Iceland. We offer a full-range of cruise services including turnaround operations, expedition services, pre- and post-tours, and overland experiences. Our success is driven by our team’s commitment to attaining results the right way - by operating responsibly and executing with excellence.
We operate in all Icelandic ports, in 2019 this included 23 ports and 412 port calls. 

Intercruises Shoreside & Port Services is an experienced global business offering first class ground handling and port agency services to the Ocean and river cruise industry.

Teams committed to service and dedicated to clients provide local insight and practical knowledge that is enhanced by global expertise and presence.

Intercruises provides the following services at over 150 ports across Northern Europe

For more information visit: www.intercruises.com

Malik Supply A/S - Energy to the maritime future
Since 1989, Malik Supply A/S has excelled in global bunker trading. Despite industry changes, customers seek reliable partners for bunkering solutions, while suppliers value timely payments and enduring relationships. As intermediaries, we offer expert counsel on pricing, bunkering, credit, and post-operations. Count on us for personalized service, optimal solutions, and adept negotiation support. Leveraging extensive experience, we ensure informed purchases and adept navigation of complex bunker markets. Committed to excellence, we prioritize client visits, structured follow-ups, and ISO-compliant procedures for professional service delivery.
 

North Atlantic Agency (NAA) is a network of port agencies delivering comprehensive cruise and expedition agency services across the North Atlantic and Arctic regions. The founding members include Gára in Iceland, Faroe Ship Agency in the Faroe Islands, and Eimskip in Greenland. These agencies are backed by major logistics players in the northern region.

Nautilus Port Services is a dynamic organization that provides a broad range of maritime logistic services. Our key objectives are to deliver a flexible and reliable service which we achieve through many years of combined experiences.

PWL is your personal partner for shore excursions in all German ports! Shore excursions are essential for passengers taking a cruise. While ashore, they expect to experience the destination and to take home many impressions. To make this experience a unique one, PWL’s aim is it to offer services to cruise operators that extend far beyond customary tour agency services.

SCH (Southampton Cargo Handling Ltd) is the UK's most extensive provider of cruise ship services and support, with operations in major UK Ports including Southampton, Portsmouth and Liverpool. SCH supplies mooring, baggage handling and stores loading and is part of the Independent Ports Handling (IPH) group, which also includes Cruise and Passenger Services (CPS). CPS carries out valet car parking services in Southampton, Liverpool, Portsmouth and Dover for over 90,000 cruise passengers, with Carnival UK the major customer in Southampton. CPS’ established service includes ease of booking via a call centre or website, personal meet and greets, car moving service from terminal to secure car park, safeguarding the vehicle during the passengers’ cruise and then return of the vehicle when passengers arrive back. SCH handled around 200 turnaround calls into the UK during pre-pandemic 2019, with customers including Royal Caribbean International, Celebrity Cruises, Azamara Club Cruises, Saga Cruises and Fred Olsen Line.

We are dedicated to provide efficient, reliable, and innovative stevedoring solutions to enhance guest experience. With decades of experiece, our skilled team of professionals possesses unparalleled knowledge of the cruise and logistics industry. Our dedication to excellence, sustainability, and guest satisfaction sets us apart as a trusted partner in the world of cruise.

SMS is one of the longest established private group of companies in Malta, having its roots in the shipping business. Notwithstanding the fact that SMS has been successful in retaining its core traditional values for professionalism and ethical standards, it continues to be at the cutting edge of innovation and diversification.

It is on this basis that SMS has developed from a shipping agency to a large group of companies employing over 500 persons active in travel, tourism, shipping, insurance, logistics, ship registration and financial services, as well as general trading. 

SMS operates both locally and Internationally in over 10 different countries. 
 

Solent Stevedores is a specialist port operator working throughout the UK, Channel Islands, and Singapore. The company operates long term contractual activities in the Port of Southampton, the River Thames, DP World London Gateway, the Port of St Helier in Jersey, and the Port of Immingham. Handling a diverse range of commodities and with a permanent workforce in excess of 180 personnel, Solent Stevedores is a market leader in the provision of Port services in the UK.

In the Port of Southampton, Solent Stevedores is renowned for its excellent reputation in providing a wide range of supporting services to some of the cruise industry’s biggest lines. Every year company staff greet over 1.8 million passengers, load 2.5 million suitcases and handle 120,000 tonnes of provisions across 400 turnaround calls – nearly a 100% increase in business since 2010.

At Marina Bay in Singapore, Solent Stevedores handle a further 250 turnaround calls annually – the combined total making Solent Stevedores one of the global leaders in the provision of Stevedoring Services to the cruise industry.

The company’s full time cruise department and experienced management team are dedicated to providing the highest levels of customer service to cruise lines and their guests, including mooring operations, baggage handling, stores handling, mobility assistance and porterage services. A fleet of over 50 state-of-the-art machines and other specialist equipment, fabricated in-house, ensures these services are achieved seamlessly.

All Solent Stevedores staff understand the need to provide outstanding service in a safe environment. The company consistently strives to improve the service offered to customers through innovation, investment, feedback, and through measuring performance. As well as a highly trained and experienced workforce, Solent Stevedores is accredited to ISO9001 and ISO14001 Quality and Environmental standards.

Since our establishment in 1990 Tor Shipping has embodied a legacy built on enduring family values and a dedication to the maritime sector. Over the years, we've honed our expertise across diverse maritime domains, including chartering, sale and purchase, ship management, and port agency.

Today, Tor Shipping proudly stands as the premier provider of cruise ship services in the Faroe Islands. Our commitment is to ensure smooth operations and unforgettable experiences for cruise companies, crew, and passengers alike. And with our 24-hour port agency services, our experienced staff members are always at your disposal, ready to meet any need, anytime.
With a steadfast presence in all cruise ports within the Faroe Islands, we are devoted to meet every requirement our partners may have and cultivating enduring relationships within the industry. Backed by our team's profound knowledge and dedication, Tor Shipping is your trusted partner for cruise ventures in the picturesque Faroe Islands.