Skjolden has gone from 22 calls in 2024 to 44 this year with bookings through into 2032. This year call numbers remain the same, but passenger numbers will be up by 7,000 due to the size of the ships.
Understanding the pitfalls of growing too fast, privately-owned Skjolden Port is putting in place all that it needs to make sure it can deliver on its promises. This includes investment in port facilities, transport, guides and shore excursions.
Christian Hellumsand was taken on as head of shore excursions & logistics at the port in April 2025. His role and passion is to ensure that cruise in this western Norwegian port is delivered well for both the cruiselines and the community. He says: “It is very nice to see this growing interest in Skjolden. We want to grow but we want to grow healthily. When we get trust from our clients, we want to deliver the product and the service.”
To this end local entrepreneur, Oddvar Roysi, is not only investing in the port facilities and nearby restaurant and service station but is also actively involved in the building and delivery thereof. A 900m walk will bring passengers to the new restaurant and bar, The Wharf House, in one of the oldest buildings in the town, which is next door to a new service station being fitted with 16 toilets, a large souvenir store and outdoor serving area.
Although the 127.5m pier (with no limitations to ship size) remains the same length, it has been widened to provide improved logistics for the passengers. In addition a part of the pier in front of the terminal will be filled in to provide space for a new market place that passengers can access as they enter/exit the terminal.
At the northern end of the pier, extra parking will be available for buses to take passengers directly on to shore excursions. In addition, a sheltered area will be built early this year to protect passengers who may be waiting in poor weather. These will be within the port perimeter and directly connected to tours bought on board, but co coordinated with Skjolden Explore.
This local guide company, delivering shorex for all tour operators, goes into operation for the first time this year. Local dispatch manager, Christian Hellumsand, will not only coordinate guides but timed meeting points and turn-times to ensure calls run smoothly. The idea is to have one command chain from ‘pier to peaks’, whilst preserving a strict local-vendor policy.
To address the number of guides available to cater to the increase in passengers, Hellumsand says there has been a big push to recruit more with 30 lined up to join this year. These are made up from a combination of locals and those studying at the nearby mountaineering school.
Supplying buses has also been a problem in the past, with some being sourced in southern Norway which is up to nine hours’ drive away. This is all set to change as Hellumsand explains: “Together with our investor we have decided to make our own bus company. We have bought 10 buses for about 45 passengers each, but also three smaller buses to allow us to create new tours.”
The latter are small enough to legally access the Tindevegen Mountain Road and hence go over the mountains to neighbouring Ardal, providing a unique chance to see the mountains by road one way and the fjords by catamaran on the other. These buses will also be able to take passengers to the Unesco World Heritage Urnes Stave Church.
When it comes to shorex a new and rebranded manual has been been put together by the locals and, new for this year, passengers will be able to meet ‘The last Viking’, death-diving icon, Ken Stornes. He is moving to Skjolden with his ship, Maria Suden, and sidekick, David R Berg/‘Swamp man’, to become a symbol of Skjolden, meeting and greeting, helping tie the bowlines in full Viking regalia and also hosting a family-friendly Viking training and saga experience.
Skjolden is setting itself up to be a force on the cruise map, understanding that this comes not with numbers but service and product delivery.
Understanding the pitfalls of growing too fast, privately-owned Skjolden Port is putting in place all that it needs to make sure it can deliver on its promises. This includes investment in port facilities, transport, guides and shore excursions.
Christian Hellumsand was taken on as head of shore excursions & logistics at the port in April 2025. His role and passion is to ensure that cruise in this western Norwegian port is delivered well for both the cruiselines and the community. He says: “It is very nice to see this growing interest in Skjolden. We want to grow but we want to grow healthily. When we get trust from our clients, we want to deliver the product and the service.”
To this end local entrepreneur, Oddvar Roysi, is not only investing in the port facilities and nearby restaurant and service station but is also actively involved in the building and delivery thereof. A 900m walk will bring passengers to the new restaurant and bar, The Wharf House, in one of the oldest buildings in the town, which is next door to a new service station being fitted with 16 toilets, a large souvenir store and outdoor serving area.
Although the 127.5m pier (with no limitations to ship size) remains the same length, it has been widened to provide improved logistics for the passengers. In addition a part of the pier in front of the terminal will be filled in to provide space for a new market place that passengers can access as they enter/exit the terminal.
At the northern end of the pier, extra parking will be available for buses to take passengers directly on to shore excursions. In addition, a sheltered area will be built early this year to protect passengers who may be waiting in poor weather. These will be within the port perimeter and directly connected to tours bought on board, but co coordinated with Skjolden Explore.
This local guide company, delivering shorex for all tour operators, goes into operation for the first time this year. Local dispatch manager, Christian Hellumsand, will not only coordinate guides but timed meeting points and turn-times to ensure calls run smoothly. The idea is to have one command chain from ‘pier to peaks’, whilst preserving a strict local-vendor policy.
To address the number of guides available to cater to the increase in passengers, Hellumsand says there has been a big push to recruit more with 30 lined up to join this year. These are made up from a combination of locals and those studying at the nearby mountaineering school.
Supplying buses has also been a problem in the past, with some being sourced in southern Norway which is up to nine hours’ drive away. This is all set to change as Hellumsand explains: “Together with our investor we have decided to make our own bus company. We have bought 10 buses for about 45 passengers each, but also three smaller buses to allow us to create new tours.”
The latter are small enough to legally access the Tindevegen Mountain Road and hence go over the mountains to neighbouring Ardal, providing a unique chance to see the mountains by road one way and the fjords by catamaran on the other. These buses will also be able to take passengers to the Unesco World Heritage Urnes Stave Church.
When it comes to shorex a new and rebranded manual has been been put together by the locals and, new for this year, passengers will be able to meet ‘The last Viking’, death-diving icon, Ken Stornes. He is moving to Skjolden with his ship, Maria Suden, and sidekick, David R Berg/‘Swamp man’, to become a symbol of Skjolden, meeting and greeting, helping tie the bowlines in full Viking regalia and also hosting a family-friendly Viking training and saga experience.
Skjolden is setting itself up to be a force on the cruise map, understanding that this comes not with numbers but service and product delivery.
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