SCH extends its operations into Dover
The company’s network of ports has grown this year with the addition of Dover, where it now provides valet parking services for cruise passengers through subsidiary Cruise and Passenger Services (CPS), numbering an additional 170 calls.
The strict regulations covering cruising have meant 2021 has been a challenging year and considerable work has been completed to ensure that port handling operations comply with full Covid protocols.
SCH, and sister companies CPS and SMS, have worked closely with cruise shipping lines to keep passengers safe during port transit operations, with each line requiring a tailored approach to meet the protocols.
Although sailings have been largely restricted to round UK voyages, new callers have been added to the market with SCH securing work to handle Disney Cruise Line’s first series of ex-UK cruises and SMS handling the inaugural programme of cruises by Virgin Voyages’ Scarlet Lady from Portsmouth.
SCH director Lee Davis commented: “It’s fair to say 2021 has been a cruise year like no other but we have worked through it by coordinating closely with ports and cruiseship operators to deliver the service required. Adapting our operations to the new environment has also given us a valuable insight into how we can better serve our customers in future.”