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Dredging into second phase with world's bigget backhoe dregder
By Lerwick
Uncategorised
14/08/2025
Dredging into second phase with world's bigget backhoe dregder
The second phase of a major dredging project at Lerwick Harbour is set to get underway mid-month (August) following successful completion of an initial phase on time and budget in July. The resumption of dredging by Boskalis Westminster Ltd follows the arrival of the world’s biggest backhoe dredger, Magnor, today (Thursday 14 August 2025). The latest contract award was led by project managers, Scottish-based Arch Henderson, part of international consulting engineers, Haskoning. The project is supported by Bank of Scotland and Scottish Government agency, Highlands and Islands Enterprise. Scott Joyce, relationship manager at Bank of Scotland, said: “It’s great to see the Magnor arrive in Lerwick - a real milestone in what is a hugely important project. These upgrades will help attract large energy and decommissioning projects, while also opening up new opportunities for fishing, cruise and renewables. “We’re pleased to be working alongside Lerwick Port Authority on a project that has the potential to drive long-term benefits for the port and Shetland’s wider economy.” The initial soft dredge phase at the Shetland port was completed on time and on budget, with trailer suction hopper dredger, Shoalway, departing on 21 July. For the second phase of hard dredging, Magnor is accompanied by two Union support tugs, Onyx and Topaz, the split hopper barge, Terraferre 501 and a survey vessel, Aramis.The dredger will operate in Dales Voe and Gremista basin adjacent to Mair’s Pier, as well as the North Ness Channel. Captain Calum Grains, Port Authority Chief Executive, said: “With excellent progress made, the project is scheduled for completion in February 2026, enabling larger vessels to use the harbour and benefitting a range of sectors, including pelagic fishing, cruise and energy. “We are grateful to Bank of Scotland and HIE for their support on a project of this scale.” Soft seabed materials and hard rock removed in the two phases is expected to total 450,000 cubic metres, with disposal north of the island of Bressay.
RECORD-BREAKING SEASON FOR CRUISE PASSENGERS IN PORTO CRUISE TERMINAL
By Leixões
Uncategorised
07/08/2025
RECORD-BREAKING SEASON FOR CRUISE PASSENGERS IN PORTO CRUISE TERMINAL
In the first half of 2025, the Porto Cruise Terminal (Port of Leixões) welcomed 76 cruise ship calls and 101,079 passengers, a 9% increase in the number of calls and a 38% increase in the number of passengers compared to the same period of 2024. If the forecasts hold, Porto Cruise Terminal could once again reach record numbers by the end of the year as 160 cruise ship calls are already planned to visit the port and cruise passengers’ numbers are expected to rise above 220.000. Most of passengers came from Germany (31%), followed by the UK (29%) and the USA (20%). The months of April, May, and June clearly contributed the most to this growth, with each registering a passenger count of around 30,000. April was the busiest month in terms of passenger numbers (30,266) and May was the month with the most cruise calls (25). During the first six months of the year, Porto Cruise Terminal was especially pleased to welcome 9 inaugural calls, which brings the opportunity to create new long-term partnerships. It was also the “Home Port” for 7 turnaround calls with emphasis on the first 2 operations of 5 planned for this year for Tui’s Mein Schiff 4 and which were completed in July, involving a total of almost 25,000 passengers. These results clearly demonstrate the growing attractiveness of the Porto Cruise Terminal and the Porto & North of Portugal Region among the main Cruise Lines that increasingly choose Leixões for their Atlantic Coast itineraries, especially itineraries starting and ending in the Port of Leixões, further enhancing the Porto & North of Portugal Destination.
PORTO CRUISE TERMINAL CELEBRATED SUCCESSFUL TURNAROUND OPERATIONS FOR TUI’S MEIN SCHIFF 4
By Leixões
Uncategorised
05/08/2025
PORTO CRUISE TERMINAL CELEBRATED SUCCESSFUL TURNAROUND OPERATIONS FOR TUI’S MEIN SCHIFF 4
The Porto Cruise Terminal (Port of Leixões) has reaffirmed its position as a leading cruise tourism hub and a major economic driver for Porto & North of Portugal Region after successfully handling five consecutive turnaround operations for the TUI Cruises’ Mein Schiff 4, between June 19 and July 17. It was a challenge and a significant logistical effort as it was the largest turnaround operations ever took place at the Port of Leixões, accomplished with high efficiency and competence by all teams involved. A total of 23,351 passengers, along with approximately 4,500 crew members passed by Porto Cruise Terminal during these five turnaround calls: 10,327 embarkations, 10,185 disembarkations and 2,839 transit passengers, almost all of German nationality, which is one of the most important source markets at the port. The 2015-built TUI Mein Schiff 4 cruise ship is owned by TUI Cruises and built by Meyer Turku Shipyard (Finland) targeting predominantly the German-speaking market with a premium travel vacation product. She is 293 meters long, 35 meters wide and has a gross tonnage of 99,500. It can accommodate around 2,700 passengers and 1,000 crew members. Over these five weeks having Porto Cruise Terminal as her “Home Port”, Mein Schiff 4 followed Atlantic Coast itineraries calling Bilbao, Le Verdon-sur-Mer, La Coruña, Vigo, Gibraltar, Tangier, Cádiz and Lisbon. These operations clearly reinforce the position of Porto Cruise Terminal as a leading port for cruise activity and turnaround operations, acting as an important driver and bringing significant economic benefits to Porto & Northern Portugal Region, attracting visitors, generating revenue and reinforcing its reputation as a premium destination. Most of the over 20,000 turnaround passengers for these Mein Schiff 4 calls arrived via weekly charter flights from various German cities, specifically to explore the best of Porto and Northern Portugal, uncover authentic experiences, breath-taking landscapes, cultural heritage and the finest gastronomy and directly contributing to the regional economy. Looking ahead, 2026 is set to bring even more turnaround calls and passengers. The Mein Schiff 6, also operated by TUI Cruises, is scheduled to carry out 11 turnaround operations at Porto Cruise Terminal between July and September, involving close to 50,000 embarking and disembarking passengers. Vielen Dank Mein Schiff Cruises!
Longyearbyen puts some numbers on the cruise case
By Cruise Europe
Uncategorised
01/07/2025
Longyearbyen puts some numbers on the cruise case
Cruise tourism to Svalbard generated NOK361.5 million (€31 million) in 2024, the vast majority of which was in Longyearbyen, which received 506 calls bringing 67,000 passengers. Expedition calls contributed NOK235 million and conventional NOK112.5 million respectively, despite there being less passengers on the prior ships, according to an economic impact study conducted by the Svalbard Cruise Forum. This year calls will number more than 500, of which 480 are expedition ships on turnaround, bringing an expected 26,000 passengers. Transit calls account for just 22 calls (35,000 passengers) with AIDA Cruises and Viking Cruises overnighting. Cruise tourism is estimated to generate about nine percent of the economic activity in Svalbard. These numbers could prove helpful given existing and proposed legislation. A total ban on heavy fuel oil was introduced in 2022. This year restrictions were introduced under the Svalbard Environmental Protection Act. These include: prohibiting landings in protected areas except to 43 sites when it comes to tourist activities; a limit of 200 passengers on board ships in all protected areas; prohibiting the use of drones in protected areas; a speed limit of 5 knots at a distance of 500m from land outside bird cliffs between April 1 and August 31; and keeping a minimum 150m distance from haul-sites for walruses (except for necessary access to ports, buildings etc) as well as a 5 knot speed limit at a distance of 300m. In addition a general prohibition against unnecessarily disturbing, attracting or pursuing polar bears has been established. Distance requirements have been introduced, and one must keep at least 300m away from bears. In the period from March 1 to June 30, one must keep at least 500m away. If one discovers a bear at close range, one is obliged to retreat. In addition, a decision is awaited on whether the Norwegian authorities will introduce a limit of 500 to 750 people on board cruiseships sailing in Svalbard territorial waters. “Should this be implemented in Longyearbyen, this will not only have a negative effect on those involved in the travel trade but the wider community,” says Eva-Britt Kornfeldt, Svalbard Cruise Forum. For example, conventional cruise contributes NOK19 million to the transport and storage industry, NOK12 million to wholesale and retail trade and NOK37.5 million to the arts, entertainment and recreation sector. On April 29 there was a mandatory meeting organised by the Svalbard Cruise Forum on Teams for all operators sailing to Svalbard. The aim was to provide information and updates on tourist and legislative information regarding cruise. “Making it mandatory was to ensure that all operators get the necessary information, as well as collecting all stakeholders and their information together,” she says, while adding that those who did not attend cannot be sanctioned. This year for the first time, the Forum initiated the TemaCafe Cruise meeting in which the Association of Arctic Expedition Operators took part. Longyearbyen residents were invited to share their thoughts on cruise activity in the town with the goal being to ensure that local voices are heard.
Amsterdam goes live with OPS
By Cruise Europe
Uncategorised
01/07/2025
Amsterdam goes live with OPS
Cruiseships can now make use of onshore power (OPS) at the Passenger Terminal Amsterdam (PTA). Norwegian Prima was the first to connect in early June. Starting in 2027, the use of shore power at this location will become mandatory. This is three years ahead of European regulations. Plugging into shore power significantly reduces emissions at the quay. The PTA estimates that with around 100 calls a year, this will lead to a reduction of approximately 3 tonnes of particulate matter, 100 tonnes of nitrogen oxides, and 4.8 kilotonnes of CO₂. Switching off the generators also reduces noise levels. Dick de Graaff, Director of Cruise Port Amsterdam: "The commissioning of shore power marks a major step towards a quieter, cleaner, and more sustainable port. This benefits residents, visitors, and the climate, and proves that our cruise terminal has the innovative strength to shape the future of responsible tourism." Construction of the installation began in May 2023 and was completed in early 2025. The Danish company, Powercon, supplied the system, with BAM Infra Nederland as subcontractor. Grid operator, Liander, installed a total of 4.4km of cable beneath the IJ River, connecting a substation in Amsterdam-Noord to the PTA at the Veemkade. An additional 8km of cable was laid beneath the quay and pier decks. The installation was made possible in part through subsidies from the Dutch Ministry of Infrastructure and Water Management and the European Commission. A Smart Energy Hub has been constructed on the quay at the PTA. This facility houses the systems of the grid operator, the transformers, and the shore power equipment. From here, electricity is distributed to the shore power cabinets along the quay. Using the cable management system, up to 50m of cable can be extended and connected to the ship. The green electricity comes in part from the Ruigoord wind farm in the port of Amsterdam. In addition to serving cruiseships, there are plans to explore other uses for the shore power connection. These include encouraging further electrification of the cruise chain - such as tour buses - and supporting broader sustainability efforts in the city. Cruiseships already equipped for shore power will be given priority in Amsterdam. With the commissioning of this shore power installation, Port of Amsterdam contributes to the city’s ambition of becoming climate neutral by 2050. Dorine Bosman, Chief Investment Officer at Port of Amsterdam, said: "This shore power facility is an important step towards a more liveable city, a sustainable port, and greener cruising. The terminal’s central location calls for quiet and clean solutions, and that is exactly what we are now offering."
Geirangerfjord establishes fjord network
By Cruise Europe
Uncategorised
01/07/2025
Geirangerfjord establishes fjord network
Stranda Port Authority KF (SPA) is establishing an innovative and environmentally-focused fjord network connecting the villages in the World Heritage fjord. New quay and charging infrastructure are being constructed in the villages of Geiranger, Hellesylt, and Stranda during this spring and summer. In recent years, SPA has been working to develop and finance land-based infrastructure that meets the new environmental requirements while also facilitating sustainable growth in the tourism industry. “Tourism is crucial for the local economy and is essential for ensuring year-round residency in the World Heritage villages,” explains Rita Berstad Maraak, port director SPA. Throughout the year, new floating quays will be established in Geiranger, Hellesylt, and Stranda at a cost to SPA of NOK60 million (€5 million). Geiranger Brygge will replace the current public quay and private marina. Hellesylt Brygge will be established based on Hellesylt quay, while Stranda Brygge will be established at Stranda quay. All these quays will be universally designed. Additionally, the floating quay in Geiranger will feature charging infrastructure for boats carrying up to 400 passengers by 2026, along with electricity supply to the ferry quay. The NOK50-60 million investment will be made by SPA (infrastructure) and PLUG (power). Local company Linja is the energy provider. “These solutions will enhance the visual and aesthetic expression of all quays, and reduce noise, litter, and other negative environmental impacts. The new fjord network will not conflict with existing traffic, either on land or water, and there will be no need for new parking spaces,” says Maraak. In addition, the new quay in Geiranger will function as a wave breaker, allowing for the re-establishment of a visitor harbour on the inside. This will also make use of the charging and sanitation facilities at the floating quay, making Geiranger a unique and sustainable visit port. As part of the environmental initiative, SPA will test a newly-developed system, The Aquapod, which cleans the seawater of plastic and oil film in the harbour area. “Overall, this means that SPA will have the most forward-looking and environmentally-friendly fjord network in Norway, and likely in the world,” said Maraak. SPA has carried out the ‘Green Quay’ project in close collaboration with the business community, NTNU, Stranda municipality, and More og Romsdal County Municipality. The introduction of new environmental standards in the World Heritage area has led the port authority to plan this future-oriented fjord network over time. Maarak said: “Already this year, several of the current cruiseships will not be able to sail into the World Heritage area. “Experience from 2024 indicates that many ships will then go to nearby ports and send passengers by bus into the World Heritage area. SPA aims to transfer this traffic to smaller passenger vessels that meet the environmental standards. She explained however that: “We can allow calls from all cruiseships that meet TIER III requirements. We accept cruiseships with up to 6,000 passengers. The largest ships calling today are MSC Euribia and Iona. The number of calls in 2025 is 147 [348,099 passengers]. Calls in 2024 were 176 [498,526]. In 2026 we have 133 calls.” Looking to 2026 and a requirement for zero emissions for passenger boats and ferries under 10,000gt, the establishment of both the Fjord Network and quay and charging infrastructure for vessels that need to transition to zero emissions is crucial to the port’s future.
New associate member: Environmental Port Index (EPI)
By Cruise Europe
Uncategorised
01/07/2025
New associate member: Environmental Port Index (EPI)
Just six years on from the Environmental Port Index (EPI) going operational, the first southern port has signed up as a member: Lisbon. Ana Lourenco, cruise manager at the Port of Lisbon, says: “The implementation of EPI at the Port of Lisbon represents a significant step towards enhancing the environmental sustainability of cruiseship operations. By adopting the EPI, the Port of Lisbon strengthens its commitment to sustainability, aligning with international environmental goals and fostering cleaner cruise operations.” Not only is this move significant in terms of the reach of the EPI (beyond its fledgling Norwegian borders), but also for the index itself as the Port of Lisbon wants to extend data collection to include non-cruise segments of shipping. Even Husby, ceo EPI, says: “We are starting a pilot in August looking at container ships too. For EPI this is a starting point for developing this kind of system. If we can extend EPI to other segments, it will be a much better impact statement.” Getting back to the here and now however, it was in 2017 that Bergen, together with 11 cruise ports in Norway, got together with DNV to develop the EPI. The focus of this was to analyse the environmental impact of ships on ports, with a focus on air emissions, but also to develop an indicator which can be used for incentive systems. “As ports we have a limited opportunity to impact shipowner decisions but one thing we can impact is the economical case,” says Husby. “If we link costs with environmental performance, this could be an idea to improve things in the port. This has turned out to be the case.” While the incentive any one port may choose to give a particular ship has nothing to do with the EPI system itself, the performance score the index provides most certainly does. “The score is linked to an individual port call. If a ship does well on a specific call then the owner gets a rebate but equally if it does badly, there is a penalty.” It is all about seeing improvement which is positive for everyone concerned. Having empirical evidence, such as that provided by the EPI, has also proved itself more than worthwhile in engaging with, and explaining to, communities what may not always be clear. Husby cites the example of Bergen where recent political discussions took place on how much CO2 was coming from cruiseships and why it was on the rise. “To begin with they referred to national statistics which were quite misleading, but then they looked into the EPI system which documents, quite accurately, fuel and energy consumption. At the end they could see that there was no increase in CO2 emissions, even though there was an increase in calls.” This can be put down to the advent of LNG-powered ships, more energy efficiency on board and the installation of OPS. Both Husby and EPI ambassador, Annfinn Hjelm, are keen to point out: “Our aim is not to be a greenwashing service for the ports. We must focus on the positive and not-so-positive. Basically, we are developing knowledge which a port can use to improve their operation, have dialogue with ship owners and incentivise them, as well as educate local politicians, journalists and the community when necessary”. The index can also be a great tool for so many of the ports which have only a small team, and one without specific knowledge about environmental impacts. The EPI has a support service, together with DNV, whereby data can be requested to demonstrate just what is going on when a cruiseship calls. The vast majority of current EPI ports are in the North Atlantic area, but Hjelm is already talking with ports in the UK and France about joining. The pair have also signed a Memorandum of Understanding with the International Association of Ports and Harbors (IAPH), which operates the Environmental Ship Index (ESI), on how they can develop a future together with just one system. “Although we have a slightly different approach, both systems focus on emissions so in that sense the two are quite similar. Hopefully we will have something by the end of the year on how we move ahead,” says Husby. Extending the EPI’s reach to more ports and other ship segments is high on the agenda and will undoubtedly add to its contribution to reducing the impact on the environment, as Hjelm explains: “Between 2022 and 2024 alone, the EPI network achieved a 20% reduction in CO₂ emissions across its partner ports.”
Dredging will improve Lerwick’s deepwater capabilities
By Cruise Europe
Uncategorised
01/07/2025
Dredging will improve Lerwick’s deepwater capabilities
Significant investment by Lerwick Port Authority into a major dredging project will see the cruise industry among the first to benefit from improved access and berthing at the Shetland port. Following the securing by Boskalis Westminster Ltd of a two-phase contract to be completed by year-end, dredging will widen the North Ness channel to 130m and deepen it to 10m throughout. In addition it will provide extra margin for navigation in the mid-harbour basin, which is required by some of the larger cruiseships accessing Mair's Pier. Mair's Pier itself will be dredged to a consistent 10m chart datum, making more of the available 275m of quayside to be used by visiting cruiselines.  LPA cruise & marketing manager, Melanie Henderson, says: “Customers to benefit directly will include SAGA, Fred Olsen Cruise Lines, AIDA, Viking, and newcomers to Lerwick, such as Virgin Cruises and Ritz Carlton Yacht Collection, which are ideally sized to make use of the improved berthing capability.”
New member: Cruise Plymouth
By Cruise Europe
Uncategorised
01/07/2025
New member: Cruise Plymouth
Cruise Plymouth, represented by Evie Smith, business support officer at Cattewater Harbour Commissioners, Plymouth, has recently joined the Cruise Europe family. Plymouth offers a unique experience for cruiselines and their passengers with designated cruise ship anchorages, just an eight-minute tender ride to the Barbican Landing Stage, managed exclusively by Cattewater Harbour. Upon arrival, passengers will find a comprehensive range of amenities including security, free toilet/shower/accessible and baby change facilities. The Tourist Information Centre, cafes and shops are also conveniently located nearby. Passengers are minutes away from the city’s historic Barbican. In 2024, Plymouth welcomed 12 calls, bringing approximately 12,000 passengers, with similar numbers expected this year. This marks significant growth from 2019, which saw three calls and around 2,000 passengers. A recent highlight was a call from Norwegian Pearl (May 2025), marking the first time a Norwegian Cruise Line ship has anchored in Plymouth Sound. Smith says: "We are delighted to report that the feedback from the guests, and crew, onboard has been 'out of this world' as one guest told me.” Plymouth's operational efficiency means cruise lines can call at short notice. She says: "We can mobilise a cruise call into Plymouth with two hours' notice.” Passengers disembarking in Plymouth will discover a wealth of attractions, from the historic Mayflower Steps to the Plymouth Gin Distillery. Beyond the city, Buckland Abbey and Dartmoor offer a wide range of experiences. While anchorage is the more popular option for cruise calls to Plymouth, an alongside berthing option is available at ABP Millbay, just a 10-minute shuttle bus ride from the city.
New associate member: Cruise Tours Benelux
By Cruise Europe
Uncategorised
01/07/2025
New associate member: Cruise Tours Benelux
Cruise Tours Benelux was set up as a private company in early 2019. With 10 office staff and 15 on the ground, it operates mostly in The Netherlands and Belgium, handling about 30 ocean calls and hundreds of river calls annually. Owner and managing director Claudia Luisini has a background in ocean cruise, having previously worked for a global destination management company, where she dealt with many of the cruiselines. The company offers all the usual services, from pre and post extensions to transfers and turnaround support to shore excursions. Luisini says: “We joined Cruise Europe to give us more visibility in the ocean cruise industry. We are keen to expand this segment of our business, having already been successful with river cruise ships.” One of the challenges CTB is facing in The Netherlands is that of mass tourism on the one hand and a shortage of services on the other. Luisini says CTB is addressing the problem, together with its clients and sub vendors, by looking for the best ways to optimise the services, for example through offering multiple excursion start times and putting on two walking tours instead of one during a half day call.
Falmouth Marks Its Busiest Cruise Week of the Year
By Falmouth
Uncategorised
15/06/2025
Falmouth Marks Its Busiest Cruise Week of the Year
APCL A&P Falmouth experienced its busiest cruise week this year, with four consecutive port calls, including the return of Ambassador Cruise Line’s Ambition for the second turnaround of the season. Welcoming more than 3,400 passengers ashore, APCL A&P Falmouth staff and the cruise ship ambassadors greeted Silversea Cruises Silver Dawn on Wednesday, Regent’s Seven Seas Grandeur on Thursday, Fred. Olsen Cruise Lines Balmoral on Friday, and Ambition on Saturday. Having successfully disembarked passengers from Ambition after their 14-day cruise around Iceland, the port team helped Ambassador welcome more than 300 embarking guests for their next trip around the Mediterranean – including one of the founding Falmouth Cruise Ship Ambassadors, David Pollard. Day passengers on Friday and Saturday made the most of the musical festivities at the International Sea Shanty Festival, which included more than 80 groups playing at various venues throughout the town. The team at the Seafarers’ Centre were also on hand throughout the week to welcome crew members from all four ships on their well-deserved shore breaks. A passenger commented: “I have been in the cruise industry for 24 years and have sailed around the world several times. I can honestly say that the welcome, friendliness and help offered by the team in Falmouth can't be matched, let alone beaten, anywhere else in the cruising world. “The team made a huge impression on everyone that I spoke to after the call.” We look forward to welcoming Seven Seas Grandeur back to Falmouth Port on Wednesday June 25th.
Falmouth Hosts Its First Turnaround Cruise of the Season
By Falmouth
Industry
31/05/2025
Falmouth Hosts Its First Turnaround Cruise of the Season
APCL A&P Falmouth welcomed the first turnaround cruise call of the season, with passengers embarking on Ambassador Cruise Line’s Ambition for its Icelandic Voyage. Ambition, which carries up to 1,200 passengers in 680 cabins, welcomed 301 holidaymakers from APCL A&P Falmouth’s international cruise terminal. Meanwhile, 900 guests who arrived into the Port from Ambition were warmly greeted by the Falmouth Cruise Ambassadors and APCL A&P Falmouth’s cruise team. They enjoyed the beauty of Falmouth town and made the most of the Discovery Farmers Market on Events Square. Passengers are now set to enjoy a 14-day voyage around Iceland’s dramatic landscapes, from the Nordic elegance of capital Reykjavik, to the fjord-side vistas of Isafjordur, near the Arctic Circle. We look forward to hearing all about their trip when they return to Falmouth on June 14th. Drystan Jones, Port Development Director, said: “APCL A&P Falmouth recognises the importance of providing all cruise passengers a truly memorable experience whether embarking, disembarking or enjoying a cruise call in Falmouth. “The terminal offers a seamless operation to guests who are either starting or finishing their cruise in Falmouth, whilst Falmouth port is superbly situated to ensure all guests can access Falmouth and the wider Cornish countryside easily. “APCL A&P Falmouth is proud of the service we offer to our cruise line customers and their guests and we look forward to continuing to support Ambassador throughout this cruise season.” christian verhounig CEO of Ambassador, said: “I’d like to thank our partners at Falmouth for welcoming us back for a third season of sailings from the South West of England. “In the short time Ambassador has been in operation, we have firmly established our no-fly cruise brand, offering our guests authentic experiences and affordable quality. After successful seasons in 2023 and 2024, we’re delighted to launch this year’s sailings from the region onboard our second lady of the sea, Ambition. “Our offering aboard Ambition, a small to mid-size ship, has proved a real hit, with guests telling us that they love boarding with a minimum of hassle and can experience amazing destinations from a port that’s close to home. We’re looking forward to welcoming our valued guests from the South West onboard for the warmest welcome at sea this season.”
Isle of Man welcomed an additional two cruise ships this week, boosting the local visitor economy
By Isle of Man
Uncategorised
28/05/2025
Isle of Man welcomed an additional two cruise ships this week, boosting the local visitor economy
The Isle of Man welcomed two unscheduled cruise ships this week, as weather-related changes to itineraries brought additional visitors to Manx shores. Among the vessels was Ambition, operated by Ambassador Cruise Line, which made her maiden call to the Isle of Man. The second vessel Silver Wind, operated by Silversea Cruise Line, also arrived as a result of itinerary changes, with both vessels carrying 246 and 1,104 passengers respectively. Passengers disembarking during these visits were able to enjoy a taste of the Island’s vibrant and welcoming tourism, retail and hospitality scene, contributing to the local visitor economy. Sarah Maltby MHK, Political Member with responsibility for Tourism, Motorsport and Heritage, added: ‘We were delighted to welcome both ships to the Isle of Man, and it was a great honour to be invited on board Ambition to extend a warm Manx welcome on her maiden call. These unscheduled visits highlight the Island’s growing reputation as a flexible and appealing destination in the Irish Sea, underpinned by strong infrastructure and stakeholder collaboration. Opportunities such as these allow us to build valuable relationships with cruise operators, showcase the Isle of Man’s offering first-hand, and reaffirm our commitment to supporting and growing the visitor economy.’ The Isle of Man is currently scheduled to welcome a total of 54 cruise ships throughout the 2025 season, running from April to October. However, as with all cruise destinations, itineraries remain subject to change due to operational and weather-related considerations.
Estonia invites Cruise Lines to leverage €25 Million Green Retrofit Grant
By Tallinn
Uncategorised
28/05/2025
Estonia invites Cruise Lines to leverage €25 Million Green Retrofit Grant
Cruise lines now have a unique opportunity to modernize their fleets and meet growing sustainability standards through Estonia’s newly launched €25 million government grant for green ship retrofitting. This program is one of the most ambitious of its kind in Europe, offering direct state aid to support the greening and modernization of cruise ships, ferries and cargo ships in Estonian ports. Eligible projects can receive up to €5 million in funding, with support rates ranging from 15% to 30% of eligible retrofit costs. Vessels that transition to zero-emission operation may qualify for the highest support rate. Additional criteria, such as the ship’s flag state and frequency of port calls in Estonia, can influence the final support level. “Global demand for cleaner maritime transport is accelerating. Estonian marine industry companies stand ready to deliver world-class retrofit solutions,” said Kuldar Leis, Minister of Infrastructure. “Estonian ports offer efficient, full-service hubs for ship retrofitting — from technical design to implementation.” The Port of Tallinn, Estonia’s leading port operator and a key player in maritime green transition, together with Estonian shipbuilders welcomes cruise lines and maritime operators to explore retrofit options at its Muuga Harbour and Old City Harbour. These modern port facilities are well-suited for wet-dock retrofitting works, offering convenient access, expert services, and a collaborative approach to innovation and sustainability. “Estonia is fully committed to supporting the green transition of the maritime sector,” said Kaupo Läänerand, Deputy Secretary General for Maritime and Water Affairs. “This grant enables operators to invest in future-ready technologies — and by working with ports like Tallinn, they gain access to top-tier infrastructure and expertise.” The grant supports a wide range of green technologies, including: Hybrid or fully electric propulsion systems Equipment powered by renewable fuels Exhaust gas cleaning systems (scrubbers) Carbon capture technologies Energy efficiency upgrades and smart software solutions The initiative is part of Estonia’s broader strategy to position itself as a Northern European hub for green maritime technologies and ship retrofitting — and with the maritime sector now part of the EU Emissions Trading System, this grant reinvests carbon revenues back into sustainable solutions. Learn more and apply via the Estonian Environmental Investment Centre’s website: https://kik.ee/en/grants/support-environmentally-friendly-ship-rebuilding
Port of Lisbon | “Cruise for the Community” Program _ Cruise Ship Ventura Donates Goods to Solidarity Institution ENTRAJUDA
By Lisbon
Uncategorised
26/05/2025
Port of Lisbon | “Cruise for the Community” Program _ Cruise Ship Ventura Donates Goods to Solidarity Institution ENTRAJUDA
The cruise ship Ventura, operated by Carnival UK, donated around 300 kg of goods last 21st May to ENTRAJUDA – Association for Support to Social Solidarity Institutions. The donation includes household items such as linens, ironing boards, and ping-pong tables, delivered as part of the “Cruise for the Community” program. This marks the second donation under the “Cruise for the Community” initiative, launched in 2024 by the Port of Lisbon with the aim of strengthening ties between cruise lines and the local community. The program also includes volunteer work by crew members and passengers, supporting both social and environmental causes, thus reinforcing the creation of lasting value for the city and its residents.
ABP Southampton welcomes cruise trade partners as a headline sponsor of the CLIA trade event
By Southampton
Industry
21/05/2025
ABP Southampton welcomes cruise trade partners as a headline sponsor of the CLIA trade event
This week, the Port of Southampton plays a central role in bringing cruise lines, travel agents, port partners and industry stakeholders together as it hosts the Cruise Line International Association (CLIA) trade event. In its 17th year, the trade fair is being held at Horizon Cruise Terminal. It is expected to welcome over 800 travel agents and 70 suppliers from ocean and river-going cruise lines, airlines and cruise parking suppliers, including the Port's official on-site provider, ABParking. This sponsorship underscores the Port's long-standing position in the cruise industry, serving as the UK's busiest cruise port and primary embarkation point for many global cruise brands. The three-day conference, themed #Beyond Expectations, introduces CLIA member travel agents to "New to Selling Cruise" sales training, product updates and a new "Expedition Summit" with a focus on expedition cruises. The event begins with an all-day conference at Southampton Guildhall on Thursday, followed by the networking trade fair from 4pm – 7pm. Ship tours are scheduled for Friday and Saturday, featuring a variety of offerings from major cruise lines such as Fred. Olsen, Oceania, MSC, P&O, Princess Cruises, and Royal Caribbean. These cruise lines will welcome travel agents on board at the Port. The event is an excellent opportunity to showcase the Port, allowing agents to experience a variety of cruise brands in one place, complimented by exposure to the Port's convenient location near the city, excellent transport links, and on-site parking with ABParking. ABP Cruise Strategy Manager Rebekah Keeler said: "We are proud to be a headline sponsor for CLIA's UK Conference once more. This is a unique opportunity to showcase the range of experiences the cruise industry offers, the city of Southampton and the Port of Southampton's world-class cruise facilities. We look forward to working closely with CLIA to promote the continued success of the cruise industry." Andy Harmer OBE, Managing Director, CLIA UK & Ireland, said: “We are delighted to bring CLIA’s annual conference back to Southampton. With our business sessions, guest speakers, trade fair, ship visits, Sailaway Party, and New To Selling Cruise day, this event is a unique opportunity to share the latest trends, experience ships firsthand, hear from industry leaders and better understand the breadth of what the cruise industry has to offer. Thank you to all our cruise lines, partners and sponsors for helping us welcome over 800 delegates to Southampton for this landmark event." The Port of Southampton has been at the forefront of driving sustainability within the cruise industry. Recent investments include implementing shore power facilities at two terminals, enabling zero emissions at berth. These developments align closely with CLIA's goal of net-zero carbon cruising by 2050 and ABP's goal of net-zero by 2040.
Cruise Europe conference packs a punch
By Cruise Europe
Uncategorised
20/05/2025
Cruise Europe conference packs a punch
The agenda for this year’s Cruise Europe (CE) conference has gathered momentum to include different moderators for each session, new to CE cruiseline executives and speakers, as well as a workshop format in the afternoon. The latter actively demonstrated a theme of integration and collaboration which ran through the few days we were in Copenhagen, aptly hosted by both port and city: Copenhagen Malmo Port (CMP) and Cruise Denmark - Copenhagen and beyond (CDCAB) respectively. CE chair Simone Maraschi set the scene with his opening remarks: “The cruise industry is not just resilient but forward looking. We are navigating challenges but also opportunities. If we embrace transparency and dialogue, we can counter misconception with tools”. The conference began with a keynote address from Felix Eichhorn, president AIDA Cruises, who began by saying that the brand carries half of the three million German cruise passengers a year and has eight out of its 11 ships based on Northern Europe and Baltic deployment. He says: “It is capacity, not demand, that is the growth limitation”, citing Cruise Lines International Association predicting 40 million passengers worldwide in 2027, a 28 percent rise on 2023. In discussing sustainability, he highlighted that: “A one-week cruise with AIDAnova from/to Hamburg to Norway releases no more CO₂ per guest than a one-way flight from Hamburg to Palma de Mallorca or Lisbon.” AIDA began planning for OPS in 2004, developed its first connection with Hamburg in 2017, plugged in 65 calls in 2023 and is aiming for 500 this year. “In Northern Europe, every second call is connected to OPS,” he said. Eichhorn’s final words demonstrate a recent shift in industry attitude: “We see ourselves as part of the local communities [we visit]. We want to be seen as a new neighbour in the neighbourhood, building bridges and understanding what is on hand there, supplies also. For example, in Nordfjordeid, the majority of their revenue is now coming from cruise.” A panel on legislation and policy across Europe began with an introduction from Heino Nau, coordinator International Blue Economy at the European Commission, in which he said that all port activities will be brought into one framework: “We want European ports and shipping to be green, and supported by appropriate funds.” (See City Hall below for more details). Panel takeaways occasionally strayed from the main topic but each had its own value. These included Niels Wammen-Jensen, group vp, government affairs (Europe) at MSC Group, pointing out that “LNG brings down GHG by 20 percent but, to reach zero, we need biofuel and synthetic methane”. Whilst Dirk Inger, vp public affairs, communication & sustainability at AIDA Cruises, added: “We cannot see the market for alternative fuels developing [as quickly as we would like]. We need political decisions. Aviation and maritime: how can e-fuels be brought to these two sectors, and not others?” Meanwhile Nick Hughes, coo Ambassador Cruises, highlighted what is seldom said and that is that the new fuels will have less energy value - and be more expensive - which will “ultimately be fed back to our customers”. He also put in a word for older tonnage, pointing out that one of Ambassador’s vessels has a carbon intensity indicator of A. Royal Caribbean’s Jonathan Hawkings, director, senior government relations UK & Nordics, was also keen to highlight that “ships also go to smaller destinations, that may not get revenue otherwise”.
Small can be beautiful for niche ports
By Cruise Europe
Uncategorised
20/05/2025
Small can be beautiful for niche ports
As it happens the next session was on challenges and opportunities for smaller ports which was headlined by Rannva Troest, head of cruise, Port of Runavik, who explained what has been done to ensure organic growth. This is a destination that is intent on securing and developing its future in the way it chooses, with the community at the forefront. “We have to have the courage to set limits,” she said (see also CE cruise letter April 2025). Hussain Kadir, manager global itinerary planning & development, Seabourn, was impressed with Runavik’s policy of passengers pre-paying before going ashore and hence there being no hidden extras. He added: “When destinations [like Runavik] are inter-twined, it means a lot.” Whilst Sylviane de Tracy, director cruise research & development, Ponant, applauded the fact that cruise revenue is put back into the community, which in itself is also about port sustainability. Craig Waith, country manager Grand Circle Corp, highlighted the importance of communication and dialogue: “What can we offer each other so it becomes a mutual agreement. We need clear communication from the beginning. Also flexibility to change plans if necessary to make things work.” Extending the season and winter cruising are being increasingly seen as a benefit to the region and the passengers. Ponant, for example, offers itineraries in Norway and the Sea of Bothnia. De Tracy said: “During the winter it is a totally different opportunity with different activities. Also Christmas markets. Guests can come back and see a destination differently.” The familiar topic of port bookings came up with Kadir reiterating: “We want a first-come first-serve basis for our premium guests” and another one: “We want something curated for Seabourn”.
Cruise and sustainability, from OPS to incentives
By Cruise Europe
Uncategorised
20/05/2025
Cruise and sustainability, from OPS to incentives
Barbara Agersnap, ceo CMP, opened the session with details of the port’s onshore power supply installation and future green fuels (see also below), adding: “We will be rolling out a handful of initiatives together with Cruise Denmark - Copenhagen & Beyond, including a visitors’ reward initiative.” Carnival Maritime’s Richard Cooke, senior manager port operations & destination management, reassuringly said that itinerary planning is driven by where guests want to go, rather than by where there is OPS. Right now 70 percent of the Carnival fleet is shore-power ready and by 2028, 25 percent will be LNG-powered. Heike Naigur, senior director sustainability at Norwegian Cruise Line Holdings, highlighted the use of sustainability as a connective tissue between various stakeholders: “We are running out of time so we need to be in this altogether”. In terms of penalties and incentives such as the EPI scheme, she commented: “I think some of the programmes work well. Across the region it would be good to have a strategy.” While Linden Coppell, vp sustainability & ESG MSC Cruises, said: “I think EPI served a really good service when it came to Norwegian heritage fjords, as it helped with messaging to the Norwegian government. But we need to make sure it is not just another revenue scheme. We are seeing a plethora of charges all over Europe. We also want revenues to come back into port development, whether that be supporting OPS, accessibility for travellers, etc.” She cited the example of Iceland “introducing a hefty charge overnight”, leading to some cancellations. With respect to OPS, Coppell said MSC Cruises had a target last year of plugging in 250 calls but realistically this was nearer 150, due to technical challenges which she said there will always be. In terms of OPS, she was direct in saying: “We still have 450 berths [in Europe] that need OPS by 2030 at a cost of €1.5 billion. We need realistic solutions.” For the first time, the airline industry was included in the conference with input from Copenhagen Airport and SAS, both of whom value the cruise sector as a growing part of their business, with the latter actively putting on extra flights/routes to cater to fly/cruise passengers. Maria Skott, chief sustainability officer CA, said: “It may be a possibility to have different charging vis emissions and fuel from different aircraft.”
Future deployment and airlift
By Cruise Europe
Uncategorised
20/05/2025
Future deployment and airlift
This after-lunch session focused on a number of topics including the importance of more airlift, especially out of the US, when it comes to deployment. Kenneth Andersen, head of sales EMEA & Asia at Scandinavian Airlines (SAS)which is aiming to be net zero by 2050, spoke of a new cooperation with Delta Airlines, and said: “We are keen to cooperate with cruiselines re adding airlift.” Debbie Holbrook, director deployment & itinerary planning Princess Cruises, mentioned the importance of direct scheduled flights from California to Copenhagen, which are key for the brand. But for Holland America Line, Robert de Bruin, director deployment & itinerary planning does not “see much of a business case for a turnaround port in the Baltic without airlift from North America”. Perhaps that is about to change. Some very welcome news came in the feedback on eastern Baltic cruises without St Petersburg. Nicolai Skogland, executive director port operations & government relations, Viking Cruises, said: “Ratings are getting better than when doing St Petersburg,” acknowledging the huge amount of work that’s been done by both ports and cruiselines to make this happen. Holbrook said ratings at Princess are higher and de Bruin said: “It’s taken time to educate guests to love beyond St Petersburg.” Meanwhile James Langley, operations director at Saga Cruises, cited more calls for ports in and out of the UK as a positive as the company increases its days cruising in the Baltic to 70 this year from 43 in 2023. Adding: “Sixty to 70 percent of our guests are repeaters so we are hungry for new ports but we don’t mind if you tell us if it is too busy.” Skogland highlighted the importance of the port and destination working together so that “not too many ships are accepted”. Winter cruising is now on the agenda in some shape or form for three of the brands with Holland America Line yet to try it. The need for flexibility was voiced by all when it comes to these cruises or as Holbrook put it: “We just need to have a plan B”. Finally a word about the Caribbean and how it may, or may not effect, deployment in the region. Holbrook commented: “Ships stayed closer to home post-Covid but that is changing. We are maintaining our ships in the Baltic region. The decision is intended not to compete with the Caribbean, as each deployment is evaluated and assessed on its own merits”.
Contributing to the industry: everyone has their say
By Cruise Europe
Uncategorised
20/05/2025
Contributing to the industry: everyone has their say
Luis de Carvalho is no stranger to moderating and the workshop session, devised for CE conference attendees, provided a platform for everyone to share their thoughts. Each table was asked to discuss and feedback on one of four topics: Responsible cruising: sustainability, regulations & community regulations Strategic cruise promotion & off-season growth Crisis management & operational disruptions The digital cruise port: enhancing operations & guest experience With roughly five tables considering each topic, lively debate ensued and CMP, together with CDCAB, is collating the feedback to share with us in the coming weeks.
CMP and PowerCon unveil the OPS installations in Copenhagen
By Cruise Europe
Uncategorised
20/05/2025
CMP and PowerCon unveil the OPS installations in Copenhagen
Copenhagen Malmo Port (CMP) operates the ports of Copenhagen, Malmo and the cruise terminal in Visby, and is jointly owned by the city of Malmo and the Copenhagen City and Port Development Agency (By & Havn) and, to that effect, has a collective responsibility to its owners, the residents and its customers. With cruise being an important segment of the company’s activities and about 405 total calls a year, it’s imperative to keep everyone on point, and that includes high ambitions in terms of sustainability. Luis de Carvalho, commercial cruise director CMP, said: “It is not enough to talk the talk, we have to walk the walk. Approximately €50 million is being invested in one of the largest onshore power supply [OPS] installations in Europe, which is all part of contributing to the decarbonisation of international shipping, as well as emission and noise reductions, while ships are at berth.” The OPS is owned by By & Havn and CMP is operating the facility. Danish supplier, PowerCon, is responsible for the OPS installation, which will serve both Ocean Quay (three connections) and Langelinie (two connections). The inauguration of the shore power facilities is scheduled for June 2. A grid capacity of 20 MVA is available in 2025, which is primarily supplied with renewable energy, particularly wind power. By 2028 the grid capacity is expected to reach 48 MVA. To demonstrate the technical complexity involved in developing these OPS systems, it is important to understand that the cable management system (CMS), which can be transported in a 20’ container, was two years in the making. Peter Castberg Knudsen, partner and CFO PowerCon, together with his team, gave CE members, press and cruiseline executives a demonstration of just how the system works on Ocean Quay on May 6, the day after the first CMS arrived. A trench system on the quayside, with removable black composite covers, houses the cables which transfer power and provide flexibility. “When a vessel comes in, we don’t always know where it will connect as they have different hatches. We can move this system forwards and back to fit wherever the hatch is,” explained Knudsen. An additional 300m is being added to Ocean Quay, but for now CMP makes efficient use of the Oceankaj terminals that celebrated their 10th anniversary last year. Some upgrading is taking place, which includes preparation for EES (European Entry/Exit System), new screens and better utilisation of spaces and flows, de Carvalho said: “We are working with cruiselines and providers to provide whatever is needed to improve cruiseline and passenger experience at our terminals.” CMP is also looking at extending the existing cruise terminals and has also installed an overhead rail system to help stevedores with the heavy lifting in conjunction with turn-around calls. CMP has ambitions to promote and, if possible, facilitate fossil-free fuels. “We are in dialogue with cruiselines to understand their future fuels and energy demands in order for us to explore how we could facilitate - together with suppliers and partners - the best possible setup for future demands,” explained de Carvalho. As far as Langelinie is concerned, renovations including new bollards and foundations, as well as extending the width, are expected to be completed by June 2025. OPS is being installed in conjunction with the renovation. “Langelinie is not just a historic and scenic pier - it is also a very centrally-located facility. This is a plus for cruiselines and guests but also comes with the obligation from our side to ensure that the port can coexist with nearby neighbours. Shore power, but also regulations on sound and light usage, as well as proper planning and dialogue, are key to making cruise calls at this amazing terminal a success for city and guests alike,” explained de Carvalho. In terms of calls and passenger numbers, Copenhagen is also generally seeing positive developments, including the return of the large US cruiselines, after Saint Petersburg was dropped from itineraries in response to the Russian invasion of Ukraine in 2022. Princess Cruises are bringing a third ship, Sapphire Princess, to the region in 2026 and Norwegian Cruise Line will bring the Norwegian Sun. Turnarounds will take place in Copenhagen. On the customer base, de Carvalho commented: “While the US large cruise market is gradually returning, our primary cruise visitors in Copenhagen are Germans, amounting to over 50% of the guests. This is a very strong market that visits Copenhagen on cruiseships throughout the year. We are also happy to be hosting ships through the winter and are working hard, together with the entire sector, on shifting from the typical summer deployment to being an all-year round destination.” A theme that was reiterated during the Cruise Europe conference.
City Hall plays host to mayor high-level conference
By Cruise Europe
Uncategorised
20/05/2025
City Hall plays host to mayor high-level conference
With so many members of the cruise industry in town, it seemed an ideal time to put on an extra event with sustainability, integration and EU policies and regulations at centre stage. Hot off the press was Cruise Ships: Environment & Climate, an initiative by Cruise Denmark - Copenhagen & Beyond (CDCAB) and which was researched and presented by environmental engineer, Kaare Press-Kristensen from Green Global Future. Klaus Bondam, director CDCAB, says: “There are a lot of myths when it comes to tourism - also cruise tourism - so it is important to have a report showing facts and figures, when can we regulate and who is responsible for what”. An example highlighted by Press-Kristensen was that air pollution from cruiseships in Copenhagen causes health costs of roughly €7.4 million which is 0.7 percent of the total health costs related to air pollution in Copenhagen. And that OPS connections in the port will reduce the health hazard pollution at berth by 95 percent. Next up was Kjersti Aastad, city council secretary in the Oslo city council department of culture and business, who reviewed the sustainability policy, opening with: “Zero emission ports are not just a dream but a necessity. Oslo aims to decrease its greenhouse gas emissions by 95 percent by 2030, compared with 2009.” Adding: “For Oslo, cruise tourism is important. Cruise calls being reduced from four to two [in one day], reflects Oslo’s balanced approach for residents and visitors.” Jens-Kristian Lutken, mayor of employment & integration, City of Copenhagen, made it clear that he is keen to see more flights and cruiseships coming to the Danish capital: “I don’t believe we should put restrictions on this industry but work together to find new solutions, for example OPS coming in Copenhagen in one month. I think there is opportunity to expand, for example into the Faroes and Greenland which is a part of the Kingdom of Denmark.” Following a presentation at the CE conference the previous day, Heino Nau, coordinator - International Blue Economy, DG Maritime Affairs & Fisheries, EU Commission, expanded on EU policies and regulations and the new initiatives being undertaken, including the European Ocean Pact. For example, he commented: “For the first time the EU will provide a single reference for oceans across all EU policy areas. With the EU Climate Law, we have already set the ground work to drive the green transition to climate neutrality in 2050. We know the challenges we face in decarbonisation. This is an economic opportunity in our eyes. The ambition is that European shipping and ports lead in green fuels, energy efficiency and technologies. He continued: “A key initiative is the new maritime industrial strategy. The aim is to strengthen the competitive position of the European maritime industry across the entire value chain, looking for positive spillovers and industrial synergies. We have set ourselves a year to consult stakeholders to bring views and provide input and expertise so that we frame it right. This strategy has close links with the port strategy 2024 to 2029, which will look at all major issues: security including cyber, digitalisation, energy transition and military mobility.” Another initiative, and to be presented in early 2026, is the EU tourism strategy for sustainable tourism. “All stakeholders will be consulted to design this strategy. To reach our goal, again funding will be key.” A panel discussion followed, orchestrated by Bondam, with the audience chipping in with statements and questions. Nicolai Skogland, executive director, port operations & government relations at Viking Cruises, stated a goal that many in the room would support: “Cruise companies should be leading shipping and the Baltic should be a sustainable beacon for the rest of the world.” Link to survey: https://www.wonderfulcopenhagen.com/cruise/press-room/sustainability-cruise-industry
Wonderful Copenhagen pulls out all the stops for CE, even the sunshine
By Cruise Europe
Uncategorised
20/05/2025
Wonderful Copenhagen pulls out all the stops for CE, even the sunshine
The sun shone in Copenhagen as CE members, cruiseline and executives were shown just a small part of what the city has to offer visitors. From exhilarating rides (or carousels for the less brave!) in Tivoli Gardens and dinner at Kilden to the gala dinner in the stunning foyer of the National Museum, complete with Viking swords clashing and after-dinner dancing (a tradition for many of us), there was plenty of time to network, share stories about work and home and continue to strengthen the cohesive group that CE has become and continues to be. While members attended regional meetings and the AGM on Tuesday, others were introduced to OPS at Ocean Quay, joined the BDP bus tour and relaxed on a canal tour hosted by Stromma. Julie Kalkarup was the onboard guide everyone wants to find: informative, funny and not too wordy! Then it was onto the Design Museum - too short for many of us - and open sandwiches, followed by a tour of Christiansborg Palace. The finishing touch was a visit to the Home of Carlsberg, newly opened in 2023. A tasting of three beers was a happy conclusion to the day and a foretaste of the evening to come. Villa Copenhagen put on a sumptuous meal on the first night for a smaller group, providing a relaxed and beautiful venue to kick off the conference, whilst Scandic Copenhagen ensured conference comfort and great room views for many. A final shout-out goes to Beinir Troest Rasmussen, a young musician from the Faroes, who serenaded us and his mum, Rannva, on the conference day. As always there was plenty of time for networking, giving CE members, cruiseline executives and the press a multitude of opportunities to share knowledge and practices.