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New service at the Hamburg Information Counter of the Cruise Centre in HafenCity

Submitted by Test-Port on 30 August 2010 - 7:37am

All good things come in threes. Three ships of AIDA Cruises are visiting the Port of Hamburg one after another. On Sunday, the 30th, the “AIDAluna” was welcomed to Hamburg, followed by the “AIDAaura”, which is in port today and tomorrow the “AIDAblu” will dock at the berth.


At the suggestion of AIDA Cruises, Hamburg Cruise Centre e. V. is offering since June 2010 a special service for Hamburg’s cruise passengers.


At the Information Counter at the Cruise Centre in HafenCity, the arriving and departing passengers can purchase admission tickets for the “Miniature Wonderland” in the Speicherstadt. Instead of spending any waiting times before or after the cruise in the terminal, the cruise passengers can participate in a discovery tour at Hamburg’s popular exhibition. The “Miniature Wonderland” lies in close proximity to the Cruise Centre and can be reached on foot in approx. 10 minutes. With the tickets purchased in advance, the passengers can use the “VIP entrance” to the museum and thus avoid the often very long waiting times. The tickets are offered at the regular prices and can be comfortably booked via the passengers’ on-board account.


A special highlight for the cruise passengers at the “Miniature Wonderland” is a model of the AIDAblu which was ceremoniously christened in November 2009 with the smallest launching in the world.


The innovator who created this service offering is AIDA Cruises which recently reached agreement upon a cooperation with Miniatur Wunderland GmbH. In HCC e. V., AIDA Cruises has found a reliable partner for support.


This service involves a pilot project in which HCC e.V. is considered to be the constructive interface between its members, the shipping companies and the passengers. An expansion of this service is planned for 2011. Thus, HCC e.V. is interested in also offering other members the opportunity to reach arriving and departing passengers right there on-site at the terminal. The cooperation is supposed to also include additional shipping companies besides AIDA Cruises in the seasons to come.

  • Hamburg; AIDA Cruises; AIDAblu; passengers

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