CCCB gets ready for bigger vessels



Friday, March 11, 2016 - 12:42 by bremerhaven

Press Release

Columbus Cruise Center Bremerhaven gets ready for bigger vessels. Range of improved services for cruise passengers.

In 2016, Columbus Cruise Center Bremerhaven (CCCB) will handle approxi-mately 35% more passengers than in the previous year, with a further increase of at least 25% expected for 2017.

The Managing Director of CCCB, Veit Hürdler, summarised as follows, "With this growth in mind, we have taken a very close look at our passenger handling processes. CCCB has always placed great importance on professional service, and for many years it has been well-equipped to deal with the turna-rounds of several cruise vessels at one time. And this winter we were able to implement optimisation measures for handling very large vessels.“

These include, for example, construction work on the Terminal's internal infra-structure to make baggage reclaim faster and easier. The old conveyor belts have been removed, and by using new openings to the quayside it is now possible to reduce considerably the distance which has to be covered by the baggage.

As part of a conveying system developed specifically by CCCB, ships' own luggage trolleys can now be transported directly to and from the Terminal in an environmentally-friendly and material-saving way. Information boards and passenger direction displays have been adapted and further simplified.

A new concept has been developed in co-operation with the local municipal bus operator, who for many years has been responsible for getting railway users to and from CCCB. In the past, passengers' luggage was also taken from the train station directly to the cabin, but by means of technical innova-tions, this service has now been optimised and made much more convenient for the cruise passenger.

The Columbus Cruise Café has launched a mobile catering service which benefits cruise passengers as well as bus and taxi drivers.

Within the Terminal premises, CCCB now provides free WiFi. This will be par-ticularly appreciated by ships' crew members.

















A service quality certification process has been embarked upon which should be completed by June 2016. This will lead to even more improvements in quality of service and internal processes. These measures will safeguard and maintain the existing high quality standards as well as their continuous im-provement.

In conclusion, Veit Hürdler reports that, "Our next major project will focus on our parking facilities directly at CCCB. In the past, we have always been able to offer our guests in Bremerhaven sufficient parking space right in front of the Terminal - at very reasonable prices and with no advance booking necessary." To ensure that this will continue, a study will be carried out in 2016. Based on the results, the possibility of extending the parking area or building a multi-storey car park will be looked into. The valet parking service provided by third-party partners will, of course, continue.

Bremerhaven, March11, 2016


For further information please contact:

Columbus Cruise Center Bremerhaven GmbH
Veit Hürdler
Tel.: 0471 / 90 26 25 11
v.huerdler@cruiseport.de
www.cruiseport.de


About the Columbus Cruise Center Bremerhaven GmbH

The Columbus Cruise Center Bremerhaven GmbH is a maritime centre offer-ing professional services to cruise passengers, shipping lines, tour operators and ships' agents. It operates and markets the Cruise Terminal Bremerhaven on the German North Sea coast.

CCCB gets ready for bigger vessels
Terminal of CCCB (c) Bremerhaven





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